1.Our Commitment to Privacy
2. What Information is Collected
We collect personal information and non-personal information through the Site. In addition, you may supply us with information to populate your profile and other information intended to be made public on the Site. Personal information is information that identifies you as an individual. Non-personal information is aggregated information, demographic information, IP addresses and any other information that does not reveal your specific identity.
Personal information. We may collect the following types of personal information:
a) Information provided by you when creating a user account and profile, including but not limited to name and email addresses.
b) Information provided by you when engaging an Adviser or when setting up an Adviser profile.
c) The content of some private communications transmitted through our Site.
d) The Site may in certain cases collect credit card numbers and related information, such as the expiration date of the card (“Credit Card Information”) when an individual places an order from the Site or engages an Adviser through the Site. When the Credit Card Information is submitted to the Site, such information is encrypted and is protected with SSL encryption software. We will use the Credit Card Information for purposes of processing and completing the purchase transaction, and the Credit Card Information will be disclosed to third parties only as necessary to complete the purchase transaction.
e) Facebook account information for authentication purposes.
f) Information you provide us through customer service correspondence and general feedback.
Non-Personal information. When you visit the Site, we may collect non-personal information, such as a catalog of the Site pages you visit. Non-personal information is generally collected through the Site from the following sources: server log files, environmental variables, cookies, and other similar technologies and information that you voluntarily provide.
a) Server Log Files. Your Internet Protocol (IP) address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. We use your IP address, and the IP addresses of all Members, for purposes such as calculating Site usage levels, helping diagnose problems with the Site’s servers, and administering the Site. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites.
c) Clickstream Data. As you use the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes referred to as “clickstream data”, can be collected and stored by a web site’s server. Clickstream data can tell us the type of computer and browsing software you use and the address of the web site from which you linked to the Site. We may collect and use clickstream data as a form of aggregate information to anonymously determine how much time visitors spend on each page of our Site, how visitors navigate throughout the Site and how we may tailor our web pages to better meet the needs of visitors. This information will be used to improve our Site and our services. Any collection or use of clickstream data will be anonymous and aggregate, and will not intentionally contain any Personal Information.
d) Information That You Voluntarily Provide. We also collect non-personal information (e.g., your geographic location, etc.) when you voluntarily provide such information to us. When such information is not combined with any personal information, such information is considered to be non-personal information, as it does not personally identify you or any other Member. Additionally, we may aggregate personal information in a manner such that the end-product does not personally identify you or any other Member of the Site. Such aggregate information is considered non-personal information for purposes of this Policy.
3. How and When the Information is Used?
Profiles, Posts, Comments, Advice. You understand that when you create a profile, post a comment, solicit advice, give advice or otherwise communicate on or through the Site (except when you communicate directly with an Adviser you engage), that content is visible and accessible to other Site users. You should refrain from these activities if you do not wish for the content to be made public.
Personal Information. We may use personal information we collect in the following ways:
a) User Accounts. Your personal information may be used by us to set up your user account and profile.
b) Fulfillment of Requests. We may use personal information collected about you to provide you with goods and services, including for the purposes of sending requests for feedback from third parties.
c) Administrative Communications. From time to time we may use personal information to send to you important information regarding the Site, or changes to our terms, conditions, and policies. Because this information may be important to your use of the Site, you may not opt-out of receiving such communications.
d) Other Communications and Advertising. From time to time, we may, directly or indirectly, use personal information to inform you of products, programs, services and promotions that we believe may be of interest to you. If you would prefer that we do not send such email marketing messages to you, please notify us by contacting Support@wotwentwrong.com or by clicking the “unsubscribe” link included in the email sent to you.
e) Internal Business Purposes. We may also use personal information for our internal business purposes, such as data analysis and audits.
f) Facebook Accounts. If you provide us with Facebook account information we will use such information for authentication purposes only; we will not post content on your Facebook pages.
Non-Personal Information. Because non-personal information does not personally identify you, we may use such information for any purpose.
In addition, notwithstanding anything in this agreement to the contrary, we reserve the right to use any portion of private communications transmitted from, through or to the Site for promotional purposes as long as we remove or change all names and information that identifies particular individual. This, for example, means that we may quote from your communications with former dates when those communications are made through the Site even though those communications were private, as long as we remove your name and your former date’s name.
4. Legal Requests
We cooperate with law enforcement authorities, as well as with other third parties, to enforce laws, intellectual property rights, and to prevent fraud. In response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can, and you authorize us to, disclose your information.
5. How We Protect Your Information
Your access to your account is password protected. We advise that you do not disclose your password to anyone. We may refuse to grant you a Username that impersonates someone else, is protected by trademark or proprietary law, or is vulgar or otherwise offensive, as determined by us in our discretion. In addition, we recommend you sign out of password-protected services at the end of your session. You are responsible for all actions taken with your login name and password. Your password should be held in strict confidence. If you lose control of your password, you may lose substantial control over your account. Therefore, if your password has been compromised for any reason, you should immediately change your password. We offer you the ability to review and change your account information by logging onto the site, and once logged in as a registered user, you may change your password and user preferences. Please contact us at Support@wotwentwrong.com if you are unable to change your password.
8. Effective Date